Hotel Le Pera

Понравилось: The breakfast was poor, many days they run out of bread , butter basic things The location of hotel is the only good thing about the hotel

Не понравилось: There was dirty furniture in the entrance of hotel. There was rip furniture in our room. The wifi was poor, they didn’t have a printer at reception. The room was not clean everyday Only other good thing was the people at from desk was nice but hey didn’t have the resources to make a difu

Понравилось: Staff is super friendly and helpful

Не понравилось: We had various issues during our stay. The staff went out of their way to assist but the hotel itself is super run down and not up to any standard and on top of that they ask top dollar.

Не понравилось: ROOMS / MAINTENANCE as we walked to the room i noticed frayed carpet seams and cover plates missing on 2 door locks. The room looks a decent size and the bed was very comfortable. However, the curtains stuck, the plug in the wash basin didnt work, the bath tap which switches between shower and bath didnt work, the safe didnt work. These problems were shared with the front desk but were never fixed. BREAKFAST In a 4 star hotel i would expect; croissants, bread, yoghurt, juice, something hot, fresh fruit, cold cuts, hot milk or a heating device, jellies The reality. Croissants, 1 baguette from the preceding days baking ( in Paris!? ) juice, jellies. This was most days. One day there was nothing to eat at all. From then on we ate breakfast out. The first day there were no plates or napkins. We asked the front desk for help ( no staff in the kitchen area ). He was very helpful but admitted he didnt know where anything was. We checked out the kitchen looking for plates and found an area clearly unused and dirty. The breakfast area looks sad, dim and dead. ROOM SERVICE room service didnt show up until around 3 pm. The last day room service didnt show up at all. It wasnt worth the trouble to call. In well run hotels the mornings bustle with activity. Here we never saw room service people in the halls. A tray of dirty dishes left outside a room door by someone who took breakfast to their room stayed on the floor in the corridor for 5 days. GENERAL IMPRESSIONS A well run hotel has a feel to it. Activity, light, sparkle, personnel on the move. The mental image i formed was that of a ship whose crew has jumped ship and is being run by a skeleton crew. Whoever is running this hotel has no idea of how to run a hotel. An example. All the conditions i mention above would have been caught by an on-the-ball floor manager as they did their rounds. The few staff we did interact with were courteous and helpful

Понравилось: the location was excellent

Не понравилось: we didn’t take much of the entrance appearance compared to other hotels in the area. the staff were young and friendly but did not seem to be able to make decisions before talking to their manager. no water at the mini bar, no breakfast in the morning. We had to go to the bars nearby and pay €30 for our breakfast or more .

Понравилось: The position. The large room. The quite place. The area.

Не понравилось: this email to let you know that I'm very disappointed and frustrated about the service you gave me for staying for almost 1.000€ for just 3 nights.. Below the issues: 1- We never had the chance to have breakfast because of your issues with the bakery company (this is what your concierge told us) and we selected your hotel for this reason as well. 2- We have found the fridge broken with no water inside 3- We have found the hair dryer broken and we needed to ask a new one 4- The douche glass was broken so it was impossible to close during the shower 5- The glass and the sinification of the room was absent, dirty for 3 days 6- Taxi / service: you front desk told us that it was not possible for him to call a taxi because not included in your hotel services. What? Never happened in my life. We don't care if you are in a transition time between old and new owners, I book a 4 star hotel for my stay during Paris Fashion Week, I was there for work and not for pleasure