Hotel Willowbrook

Понравилось: Legible I was there a guy started a fire on the second floor and I was in room 212 with my kids so scary I came to visit and that was my experience we could have died and I think he killed someone not sure but he started a fire

Не понравилось: The fire amthat got started on the floor I stayed on

Понравилось: Staff is very nice and accommodating. Very understanding and helpful.

Не понравилось: I like pretty much everything. Queit stay. They are finishing a remodel so during my stay they had no breakfast. But they did advise it was soon to be back.

Не понравилось: That Spa Tub wasn’t hot

Понравилось: No breakfast available

Не понравилось: Wifi was bad. Television didn’t work well. Holes in ceilings homeless people hanging around outside of building. Sticky floors elevator didn’t work. Very noisy. Front desk person was barely there to answer phone. Facilities were dirty rooms smelled like smoke. Housekeeping came only when I called. No fresh towels daily unless I called. Trash wasn’t taken out

Понравилось: The Bed space in the room with plenty of towels

Не понравилось: Staff was rude waited 45 minutes to be put in a room after having booked one online. The guest were very loud, could smell weed through the whole hotel. People had there belongings in hallway alot of belongings.. the women who checked me in was very rude, due to an unexpected deposit fee in my booking no where did it mention a deposit. Elevators where scary to ride in. Only 2 crappy vending machines that charged way to much. Had absolutely no kitchen space microwave was not hooked up. Staff gave another guest key to my room bc it showed it was available. I had requested later check out time then was confirmed by front desk then at 12:15 said they would call the cops. Parking lot was filled with people smoking an drinking. Was not a pleasant place stay .